burger icon
Bet Chip United Kingdom
Log In

Terms & Conditions

These Terms govern your relationship with Britannia Gaming Solutions Ltd., trading as bet-chip-united-kingdom and operating the remote gambling website available at khip.bet (the "Website" and the "Operator"). These Terms are effective from 6 November 2025 and apply to all gambling services we provide to players located in Great Britain under UK Gambling Commission licence number 54321 and, where expressly stated, to players in other jurisdictions under our Malta Gaming Authority licence MGA/B2C/987/2022. By registering an account or using the Website you confirm that you have read, understood and agree to be bound by these Terms, together with our Privacy Policy, AML/KYC Policy and Responsible Gaming information, all as amended from time to time.

Definitions

In these Terms, unless the context requires otherwise:

  • Operator means Britannia Gaming Solutions Ltd., company number C 12345, registered at 123, Britannia House, Sliema, SLM 1540, Malta, operating bet-chip-united-kingdom at khip.bet.
  • Website means the site accessible at https://khip.bet, including all sub-pages, mobile and app versions operated by the Operator.
  • User or Player means any natural person who accesses the Website, opens an account and/or places a Bet with the Operator.
  • Account means the personal online gambling account you hold with the Operator for use of the Website.
  • Bet, Wager or Stake means any amount of real money or, where applicable, bonus funds that you risk on a game, event or outcome offered on the Website.
  • Bonus means any promotion, free spins, free bets, cashbacks, match deposit offers, loyalty rewards or similar incentives credited by the Operator, subject to specific conditions.
  • Real Money Balance means funds that you have deposited, or winnings derived from such funds, which are not subject to ongoing wagering requirements.
  • Bonus Balance means funds, free spins or other credits that are subject to wagering or other conditions before they may be withdrawn as Real Money.
  • Games means casino games, slots, live casino, and any other gambling products offered on the Website from time to time.
  • UKGC means the UK Gambling Commission, the regulator for gambling in Great Britain.
  • MGA means the Malta Gaming Authority, the regulator for players outside Great Britain who use the Website under licence MGA/B2C/987/2022.
  • ADR means Alternative Dispute Resolution, and in particular eCOGRA or any replacement ADR entity approved by the UKGC and nominated on the Website.
  • Group means Global Gaming Ventures PLC and any subsidiary or associated company, including Britannia Gaming Solutions Ltd. and any brands it operates.

Account Registration

Eligibility and Location

  • Minimum age: You must be at least 18 years old to open an Account or place Bets. Gambling under the age of 18 is a criminal offence in Great Britain.
  • Jurisdiction: For players located in Great Britain, the Operator is licensed and regulated by the UKGC under licence number 54321. For players located outside Great Britain, services may instead be provided under MGA licence number MGA/B2C/987/2022, and different provisions may apply.
  • Blocked territories: You must not access the Website or open an Account if you are located in a prohibited country, including but not limited to the USA, France, Spain, Netherlands or Australia, or any other jurisdiction listed as blocked on the Website from time to time.
  • One account only: You may hold only one Account with the Operator for bet-chip-united-kingdom at khip.bet. Multiple accounts, including those opened with false details or via third parties, may be closed and balances frozen subject to investigation.

Registration Process

  • Account creation: To register, you must complete the online form with accurate, current and complete information, including your full name, date of birth, residential address, email and other details requested.
  • Email verification: You may be required to verify your email address by clicking a confirmation link sent to you before the Account is fully activated.
  • True and accurate data: You warrant that all information provided during registration and throughout your relationship with the Operator is true, accurate and not misleading. You must promptly update your details if they change.

KYC, AML and Source of Funds

  • Verification obligations: In line with UKGC and AML regulations, we will verify your identity, age and address and may request documents such as a passport or ID card, proof of address, and evidence of source of funds or wealth.
  • Document checks: You agree to provide requested documentation promptly and in a clear and legible format. Until verification is completed, we may restrict deposits, Bets, bonuses and withdrawals.
  • Failure to verify: If you do not provide satisfactory verification information, we may suspend or close your Account and, subject to regulatory requirements, withhold or return funds. Further details are set out in our AML/KYC Policy at https://khip.bet/security/aml-policy.

Account Security and Responsibility

  • Login credentials: You are responsible for keeping your username and password confidential. You must not share them or allow any other person to access your Account.
  • Unauthorised access: You are responsible for all Bets and activity conducted through your Account, whether or not authorised by you, unless we have failed to take reasonable care and such failure can be shown to have contributed to the misuse.
  • Notification: You must inform us immediately if you suspect that your Account details have been compromised, or if any unauthorised activity occurs, using the contact methods set out in the "Contact Information" section.

Self-Exclusion and Responsible Gambling

  • Self-exclusion tools: We provide responsible gambling tools (including deposit limits, reality checks and self-exclusion) described at https://khip.bet/responsible-gaming. You are encouraged to use these tools if you feel your gambling may be problematic.
  • GamStop (Great Britain): As required by the UKGC, we participate in the GamStop self-exclusion scheme. If you self-exclude via GamStop, we will take reasonable steps to prevent you from using your Account on the Website during the period of self-exclusion.
  • Accuracy of self-exclusion: You are responsible for ensuring that the personal information you provide to GamStop and to us is accurate and consistent so that we can correctly implement self-exclusion.

Betting & Gameplay Rules

General Rules for Placing Bets

  • Offer and acceptance: A Bet is accepted when it is confirmed by our servers and appears in your Account's transaction history. A Bet may be rejected or voided if placed in breach of these Terms or due to an error.
  • Minimum and maximum stakes: Each Game or Bet type may have minimum and maximum stake limits as displayed on the Website or within the Game interface. You must not attempt to place Bets outside the published limits.
  • Game rules: Specific rules for individual Games or products (including live casino) form part of these Terms. In the event of inconsistency, the specific Game rules prevail for that Game.

Modification, Cancellation and Errors

  • No unilateral changes: Once a Bet is placed and accepted, you cannot change or cancel it. You are responsible for checking that your Bet details are correct before confirming.
  • Obvious errors: If a Bet is accepted at odds or conditions that are clearly incorrect due to a technical, human or systems error, we may declare the Bet void and return the stake, or settle it at the correct terms that should reasonably have applied.
  • Interrupted play: If a Game is interrupted due to a technical failure after you have placed a Bet, the outcome recorded on our servers will prevail. Where the Game cannot be resumed or the outcome cannot be determined, the Bet may be voided and the stake returned in accordance with applicable regulations.

Conduct in Live Casino, Chats and the Website

  • Respectful behaviour: You must not use abusive, defamatory, obscene, racist, sexist or otherwise offensive language in live casino chats, game messages, usernames or any other communication on the Website.
  • No collusion or cheating: You must not engage in collusion with other players, use bots or automated tools, exploit software bugs, manipulate outcomes, or otherwise attempt to gain an unfair advantage.
  • Fraud and misuse: We may suspend or close your Account, void Bets and withhold or return funds where we reasonably suspect fraud, money laundering, bonus abuse, use of stolen payment methods or other serious misconduct.

Technical Standards and Fairness

  • Randomness: Games on the Website use random number generators (RNGs) or live dealing systems that are tested and certified by independent bodies where required by the UKGC and MGA.
  • Records and logs: Our records of all transactions, Bets and Game outcomes will be final and conclusive in the event of any dispute about a Bet or the outcome of a Game, subject to your right to raise a complaint and, if necessary, refer the matter to ADR.

Bonus Terms

General Bonus Conditions

  • Separate bonus terms: All Bonuses are subject to these Terms and any specific conditions published on the promotions page at https://khip.bet/promotions/bonus-terms. In case of conflict, specific promotion terms prevail.
  • Eligibility: Bonuses may be restricted by jurisdiction, payment method, player segment, or other criteria. We may withhold or withdraw a Bonus where you do not meet eligibility conditions.
  • Bonus balances: Real Money and Bonus Balances are maintained separately. Unless stated otherwise, Real Money is wagered before Bonus funds.

Wagering Requirements and Timeframes

  • Turnover obligations: Bonuses (including free spins winnings) usually carry wagering requirements, expressed as a multiple of the Bonus amount, deposit amount, or both (e.g. 35x Bonus). These requirements must be met before associated Bonus funds can be converted to Real Money and withdrawn.
  • Contribution of Games: Different Games may contribute differently towards wagering requirements. For example, slots may contribute 100%, while some table or live Games may contribute a lower percentage or be excluded. Specific contribution tables are set out in the promotion details.
  • Expiry: Unless otherwise stated, Bonuses and related wagering requirements must be completed within the timeframe specified in the relevant promotion, which will not be earlier than 1 January 2025 for any new or updated offers. Bonuses not used or wagering not completed within the stated period will lapse.

Prohibited Actions and Bonus Abuse

  • Irregular play: You must not engage in betting patterns or strategies that are designed solely to meet wagering requirements with minimal risk (for example, equal betting on red/black, low/high, or hedging bets across outcomes where substantial coverage of the betting market is achieved).
  • Multiple accounts and identities: Opening multiple Accounts, colluding with other players, or using third-party payment methods to claim the same Bonus more than once constitutes bonus abuse and may lead to cancellation of Bonuses, voiding of winnings and closure of Accounts.
  • Maximum bet while wagering: Some promotions may impose a maximum allowed Bet while wagering Bonus funds. Placing Bets in excess of this limit may result in forfeiture of the Bonus and any associated winnings.

Combining Promotions

  • No automatic combination: Bonuses and promotions cannot generally be combined. Where multiple offers are active, the order of application and interaction between them will be determined and explained in the specific bonus conditions.
  • Cashbacks, loyalty and VIP: Cashback or loyalty rewards may be credited as Bonus funds or Real Money. Where credited as Bonus funds, they are subject to the specific wagering or expiry conditions stated in the relevant promotion.

Payments & Withdrawals

Deposit Methods

  • Permitted methods in Great Britain: Subject to availability, we may accept deposits from players in Great Britain via debit cards, bank transfer and certain e-wallets or payment services that comply with UK regulations. Credit card gambling is prohibited and will not be accepted.
  • Methods outside Great Britain: For players under the MGA licence (outside Great Britain), additional payment methods, including selected e-wallets and, where permitted, certain cryptocurrencies, may be offered. Any such methods will be clearly listed on the Website for eligible players.
  • Third-party payments: You may only deposit funds from payment instruments held in your own name. Deposits from third-party accounts, business accounts or shared accounts may be rejected or reversed and may trigger enhanced verification.

Withdrawals

  • Withdrawal method: Wherever reasonably possible, withdrawals will be processed back to the same method used for deposit, subject to legal, regulatory and technical constraints.
  • Processing times: We aim to review withdrawal requests promptly. Internal processing usually takes place within a reasonable period, after which the timing of receipt depends on your payment provider. Some withdrawals may be delayed by KYC checks or regulatory reviews.
  • Verification before payout: We may require you to complete identity, address and source of funds checks before processing withdrawals. Failure to supply requested documents may lead to cancellation or suspension of withdrawal requests until the checks are satisfied.

Limits, Fees and Refunds

  • Transaction limits: Minimum and maximum deposit and withdrawal limits apply and are displayed on the Website or during the payment process. We may adjust limits in line with regulatory obligations or internal risk policies.
  • Fees: The Operator may charge fees for processing certain deposits or withdrawals, or your payment provider may impose its own charges. Any Operator fees will be disclosed before you confirm a transaction.
  • Refunds and chargebacks: Deposits are considered used as soon as they are wagered. We are generally under no obligation to refund deposits simply because you change your mind or experience losses. Unauthorised payment disputes or chargebacks may lead to suspension of your Account and recovery of costs.

Player Funds Protection and Insolvency

  • Segregation of funds: Player funds are kept in segregated bank accounts, separate from our day-to-day operational accounts, in line with our stated "medium" level of protection under the UKGC's categorisation.
  • Insolvency risk: While segregated, player funds may not be fully protected in the event of insolvency. You acknowledge that, in a winding-up scenario, you may not receive all of your outstanding balance and that the level of protection is not equivalent to a bank deposit guarantee scheme.

Limitation of Liability

Our Obligations

  • Reasonable care and skill: The Operator will provide the Website and gambling services with reasonable care and skill, maintain accurate records of Bets and balances, and take reasonable measures to ensure Games operate fairly and in accordance with applicable regulatory standards.
  • Regulatory compliance: The Operator will comply with conditions of its licences from the UKGC and, where applicable, the MGA, including requirements for responsible gambling, anti-money laundering, and complaints handling.

Exclusions and Limitations

  • No guarantee of uninterrupted service: The Website and Games are provided on an "as is" and "as available" basis. We do not guarantee that access will be uninterrupted or error-free, or that defects will always be corrected immediately.
  • Technical failures: We are not liable for losses arising from failures of telecommunications, internet connectivity, hardware or software outside our reasonable control, or for attempts to use the Website with incompatible or outdated hardware or software.
  • Indirect loss: To the fullest extent permitted by law, we are not liable for any indirect, consequential, incidental, punitive or special loss or damage, including loss of profits, data, business or goodwill, arising out of your use of the Website or our services.
  • Maximum compensation: Our maximum aggregate liability to you in respect of any single Bet, Game or event, whether in contract, tort (including negligence) or otherwise, will not exceed the amount of the stake or Bet you placed on that specific Bet, Game or event.
  • Non-excludable rights: Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded under applicable law.

Intellectual Property Rights

Ownership

  • Operator and licensors: All intellectual property rights in and to the Website, including but not limited to software, source code, databases, graphics, logos, trademarks, trade names, designs, text, audio and video content, belong to the Operator or its licensors.
  • Limited licence to you: You are granted a personal, non-exclusive, non-transferable, revocable licence to access and use the Website and Games solely for lawful personal entertainment in accordance with these Terms.

Restrictions

  • No copying or distribution: You must not copy, reproduce, modify, adapt, translate, reverse engineer, decompile, disassemble, distribute, transmit or make available to the public any part of the Website or its content, except as expressly permitted by law and only to the extent necessary to use the Website in accordance with these Terms.
  • No commercial use: You must not use the Website or any content for commercial purposes, including resale, linking schemes, scraping or data mining, without our prior written consent.
  • Third-party content: Games and software provided by third-party suppliers are protected by their own intellectual property rights. You must not infringe those rights and must comply with any applicable end-user licence terms made available with such content.

Privacy & Data Protection

Processing of Personal Data

  • Privacy Policy: Your personal data is collected and processed in accordance with our Privacy Policy, available at https://khip.bet/privacy-policy. The Privacy Policy forms part of these Terms and explains how we use and protect your information.
  • Regulatory purposes: We process personal data to verify your identity and age, prevent fraud and money laundering, administer your Account, comply with regulatory duties under the UKGC and MGA licences, and provide responsible gambling tools.
  • Data subject rights: Subject to applicable law, you may have rights to access, rectify, erase, restrict or object to certain processing of your personal data. Details of how to exercise these rights and contact our data protection contact point are set out in the Privacy Policy.

Changes to Terms

Updates and Notifications

  • Right to amend: We may modify these Terms from time to time, for example to reflect changes in law, regulatory requirements, technical developments, or our business practices.
  • Notice of changes: Where changes are material, we will take reasonable steps to notify you in advance, which may include email notification, account messages, prominent notices or banners on the Website, or requiring you to re-accept the updated Terms when you next log in.
  • Effective date: Unless otherwise stated, amendments will take effect from the date specified in the notice, which will not be earlier than 2025 for any newly introduced provisions after the effective date specified in the Introduction.

Your Options

  • Acceptance: If you continue to use the Website or place Bets after the updated Terms take effect, you will be deemed to have accepted the changes.
  • Disagreement: If you do not agree with the updated Terms, you must stop using the Website, close your Account and, subject to compliance checks, may withdraw any withdrawable Real Money Balance in accordance with these Terms.

Termination & Suspension

Operator's Rights

  • Suspension or closure: We may suspend or close your Account and/or restrict access to the Website where we reasonably suspect that you have breached these Terms, engaged in fraud, money laundering, cheating, bonus abuse, use of prohibited payment methods, self-excluded (including via GamStop) or where required by law or regulatory authorities.
  • Regulatory requirements: We may also suspend or close your Account if required to do so by the UKGC, MGA or other competent authority, or where we cease to hold a relevant licence.

Your Rights

  • Voluntary closure: You may request closure of your Account at any time by contacting us using the details in the "Contact Information" section or via the tools available on the Website.
  • Self-exclusion: If you request self-exclusion (whether via the Website or GamStop), we will close or block your Account for at least the duration of the self-exclusion period and take reasonable steps to prevent you from opening new Accounts.

Treatment of Funds on Closure

  • Real Money Balance: On closure (other than for serious breach, fraud or regulatory reasons), we will, subject to any necessary verification and legal obligations, pay out your withdrawable Real Money Balance using appropriate methods.
  • Bonuses: On closure or self-exclusion, any unused Bonuses and outstanding wagering requirements will normally be forfeited unless we are required by law or regulation to act differently.
  • Serious breach or fraud: Where closure is due to serious breach, attempted fraud, money laundering or other grave misconduct, funds may be withheld, frozen or forfeited in whole or in part, subject to applicable law, regulatory guidance and cooperation with relevant authorities.

Governing Law & Jurisdiction

Applicable Law

  • Players in Great Britain: For players using bet-chip-united-kingdom at khip.bet from within Great Britain under UKGC licence 54321, these Terms and your relationship with the Operator are governed by the laws of England and Wales.
  • Players outside Great Britain: For players located outside Great Britain who use the Website under MGA licence MGA/B2C/987/2022, the applicable law may be that of Malta or another jurisdiction as stated in the terms and conditions applicable to those players, which may be published separately or supplemented by local provisions.

Dispute Resolution

  • Internal complaints procedure: If you have a complaint, you should contact our customer support team in the first instance, clearly describing the facts of the issue and your desired resolution. We will acknowledge your complaint and aim to resolve it within a reasonable timeframe.
  • ADR referral (Great Britain): If your complaint relates to a gambling transaction, you have completed our internal complaints process and the dispute remains unresolved, you may refer it to our appointed Alternative Dispute Resolution provider, eCOGRA (eCommerce Online Gaming Regulation and Assurance), using the ADR complaint form at https://ecogra.org/forms/adr-dispute-step-1, or any successor ADR provider notified on the Website.
  • Court proceedings: Without prejudice to your right to use ADR, disputes may also be brought before the courts of England and Wales, which shall have non-exclusive jurisdiction over any proceedings arising out of or relating to these Terms.
  • Regulator contact: You may also contact the UKGC or, for non-Great Britain players, the MGA, for information about your rights and our regulatory status. However, regulators typically do not adjudicate individual transactional disputes between players and operators.

Contact Information

Customer Support

  • Website: The primary way to contact us is via the contact and support tools provided on the Website at https://khip.bet.
  • Email contact: Where an email address for customer support or the legal department is published on the Website from time to time, communications sent to that address shall be deemed valid notices to the Operator. If no dedicated email address is shown, please use the online contact forms which will route your query to the appropriate team.
  • Telephone: If a customer support telephone number is made available on the Website, calls to that number will be treated as valid contact. Where no such number is displayed, we currently provide support primarily by online messaging and email.

Registered and Legal Address

  • Registered office / legal address: Britannia Gaming Solutions Ltd., 123, Britannia House, Sliema, SLM 1540, Malta (company number C 12345).
  • Mailing address: Unless otherwise specified on the Website, formal written correspondence to the Operator may be sent to the registered office address above, marked for the attention of the Legal Department.

Regulatory and ADR Contacts