Responsible Gaming

At bet-chip-united-kingdom on khip.bet, responsible gaming means approaching online gambling as a form of entertainment, not a way to make money. Gambling should always remain a conscious, informed choice where you decide in advance how much time and money you can comfortably afford to spend, accepting that losses are a normal part of play.

Britannia Gaming Solutions Ltd., which operates khip.bet for players in Great Britain under UK Gambling Commission licence number 54321 (confirmed active as of 2025), is committed to providing tools, information, and support to help you stay in control. We offer a range of safer-gambling features, cooperate with national self-exclusion schemes such as GamStop, and work with recognised support organisations. Our teams are trained to respond sensitively to signs of harm and to support you in making safer decisions whenever you need assistance.

Gambling is strictly limited to customers who are 18 years of age or over and legally permitted to play in their jurisdiction. If at any point gambling stops being enjoyable or starts to affect your finances, health, or relationships, we strongly encourage you to use the tools described on this page and to contact our support or specialist organisations for professional, confidential help.

Risk Awareness

Gambling involves financial and emotional risk. Understanding the early warning signs of problematic play is essential to protect yourself and those around you. The following behaviours may indicate a growing gambling problem and should be taken seriously, even if they appear only occasionally.

Common Warning Signs

Gambling more frequently, with higher stakes, or chasing losses by increasing bets after losing.
Thinking about gambling most of the time, including at work, during studies, or in family situations.
Spending more money or time on khip.bet than you originally planned, or ignoring previously set limits.
Hiding gambling activity from friends or family, lying about losses, or becoming defensive when asked.
Using gambling as an escape from stress, loneliness, anxiety, depression, or other personal problems.
Borrowing money, selling possessions, missing bill payments, or using funds needed for essentials to gamble.
Feeling restless, irritable, or anxious when you try to cut down or stop gambling.

Quick Self-Assessment Test

The following statements are for your own private reflection. Answer honestly "Yes" or "No":

I often spend more money on khip.bet than I can comfortably afford to lose.
I have tried to reduce my gambling but found it difficult or have quickly gone back to previous levels.
I sometimes gamble with money intended for rent, bills, savings, or other important expenses.
My gambling has caused arguments or tension with family, partners, or friends.
I feel guilty, anxious, or depressed about how much I gamble or how much I owe.
I sometimes lie or hide the truth about my gambling activity or the size of my losses.
I believe that a big win will solve my financial problems or pay off my debts.

If you answered "Yes" to one or more of these statements, we strongly recommend that you consider reducing your gambling, use the tools provided by bet-chip-united-kingdom on khip.bet, and contact one of the professional support services listed below for confidential advice.

Limits & Tools

bet-chip-united-kingdom provides a range of safer-gambling tools on khip.bet to help you control how much time and money you spend. These tools are available to customers in Great Britain under our UK Gambling Commission licence 54321 and, where applicable, to customers under our Malta Gaming Authority licence MGA/B2C/987/2022 (for players outside Great Britain). We encourage you to set limits before you start playing and to review them regularly.

Deposit Limits (Daily, Weekly, Monthly)

Log in to your account on khip.bet and go to "My Account".
Select the "Safer Gambling" or "Responsible Gaming" section, then choose "Deposit Limits".
Choose the period you want to limit: daily, weekly, or monthly.
Enter the maximum amount (for example, £50 per day, £150 per week, or £400 per month) that you are prepared to deposit.
Confirm your selection. The system will not allow you to deposit more than the chosen limit during that period.

Lowering your deposit limits usually takes effect immediately. Increasing limits or removing them may be subject to a cooling-off period (typically at least 24 hours) and may require you to confirm the change after that time. This delay is required under UK safer-gambling rules to prevent impulsive decisions.

Time-Spent Limits and Session Timers

To help you manage how long you spend on khip.bet, you can set session timers and reality checks:

From "My Account" > "Safer Gambling", choose "Time Limits" or "Session Reminder".
Select how long you wish to be logged in before receiving an on-screen reminder (for example, every 30, 60, or 120 minutes).
When the reminder appears, it will show how long you have been playing and give you the option to log out or continue.
You may also be able to set a maximum session length, after which you will be automatically logged out.

Short Breaks ("Time-Out")

If you need a short break from gambling, you can use the "Time-Out" function:

Log in to khip.bet and go to "My Account" > "Safer Gambling" > "Time-Out".
Choose the duration of your break, typically from 24 hours up to 72 hours, or in some cases up to 30 days.
Read the explanation of what a Time-Out means, then click "Confirm" to activate it.

During a Time-Out, you will not be able to deposit or place bets. You may be able to log in solely to review your account history or request withdrawals, depending on our current settings and regulatory requirements. When the selected period ends, your account will automatically become available again, unless you choose to apply a longer restriction or self-exclusion.

Self-Exclusion

If you feel that gambling is harming you, or if you are at serious risk of harm, self-exclusion is a stronger measure designed to block your access to gambling for a longer period. bet-chip-united-kingdom supports both on-site self-exclusion on khip.bet and participation in the national UK self-exclusion scheme, GamStop.

On-Site Self-Exclusion (khip.bet)

Log in to your account on khip.bet.
Go to "My Account" > "Safer Gambling".
Select the "Self-Exclusion" option.
Choose the duration of your self-exclusion. You can usually select a period from 6 months up to 5 years, and in some cases a lifetime exclusion.
Carefully read the information describing the consequences of self-exclusion.
Confirm your decision by following the on-screen instructions (for example, clicking "Confirm Self-Exclusion" and re-entering your password).

Once self-exclusion is activated, you will not be able to log in, deposit, or place bets on khip.bet with that account during the selected period. We will also take reasonable steps not to send you marketing communications about gambling.

National Self-Exclusion (GamStop - Great Britain)

In Great Britain, khip.bet is required by the UK Gambling Commission to participate in GamStop, a free national self-exclusion service. To exclude yourself from all participating online gambling operators licensed in Great Britain:

Visit the official GamStop website at www.gamstop.co.uk.
Register with accurate personal details (name, address, date of birth, and email addresses you use for gambling).
Choose an exclusion period (minimum 6 months, up to 5 years).
Complete the registration and follow the instructions sent by GamStop to confirm your exclusion.

When your details are registered with GamStop, participating operators, including khip.bet, must take reasonable steps to block you from opening new accounts or using existing accounts for the duration of your GamStop exclusion.

Consequences, Balance, and Refund Terms

Access: During self-exclusion, you will generally not be able to log in to your gambling account or access games. In some cases, limited access may be allowed solely to review account information or request withdrawals.
Balance: We will assist you in withdrawing any remaining eligible real-money balance, subject to standard verification and anti-money laundering checks, as set out in our terms and conditions and AML policy at https://khip.bet/security/aml-policy.
Bonuses: Unused bonuses, free spins, and other promotional funds may be forfeited upon self-exclusion in accordance with our bonus terms at https://khip.bet/promotions/bonus-terms.
Irreversibility: Self-exclusion (including GamStop) cannot normally be cancelled before the chosen period expires. When the period ends, reactivation is not automatic in all cases; we may require you to contact us and to reconfirm that you wish to resume gambling.
Player funds and insolvency: Player funds are held in segregated accounts at a "medium" level of protection under the UK Gambling Commission rating system. This means that, while we separate player funds from operational accounts, your funds may not be fully protected if Britannia Gaming Solutions Ltd. becomes insolvent.

Support Resources

If you are concerned about your gambling or the gambling of someone close to you, professional help is available. The organisations listed below operate independently of bet-chip-united-kingdom and provide confidential advice, counselling, and support. Many of these services are free of charge for residents of the United Kingdom as of 2025.

Local Support - United Kingdom

National Gambling Helpline (GamCare) - Call 0808 8020 133 (freephone from UK landlines and mobiles), 24 hours a day, 7 days a week. English language support, with options for additional language assistance where available. Webchat, online forums, and treatment referrals are available via www.gamcare.org.uk.
GambleAware / BeGambleAware - Provides information, self-help tools, and links to local treatment services across England, Scotland, and Wales. Visit www.begambleaware.org for advice and downloadable resources.
NHS Specialist Gambling Services (England and other UK nations where available) - The National Health Service offers specialist clinics and mental health services for problem gambling. Speak to your GP or visit www.nhs.uk and search for "gambling addiction" for information on NHS treatment options.
Local counselling and charities - Many UK communities have local charities and counselling services experienced in gambling-related harm. Your GP, Citizens Advice, or local council website can help you find services specific to your area.

International Support Organisations

🏢 Organization	📞 Contact	🌐 Website	⏰ Hours	🗣️ Languages
GamCare (UK)	+44 0808 8020 133	gamcare.org.uk	24/7	English
Gambling Therapy	Online chat	gamblingtherapy.org	24/7	Multilingual
Gamblers Anonymous	Local meetings	gamblersanonymous.org	Varies	Multiple

Self-Exclusion Schemes by Country

United Kingdom (Great Britain) - GamStop (www.gamstop.co.uk) is the multi-operator self-exclusion scheme for online gambling sites licensed by the UK Gambling Commission. khip.bet, operated by Britannia Gaming Solutions Ltd. under licence 54321, participates in this scheme.
Spain - The Spanish General Directorate for the Regulation of Gambling (DGOJ) administers national self-exclusion registers such as the RGIAJ. While players from Spain cannot open accounts with khip.bet (Spain is a blocked jurisdiction), Spanish residents can use the national register and local support services to restrict access to licensed Spanish operators.
Other jurisdictions - Many countries outside Great Britain and Spain have their own national or regional self-exclusion registers and help services. Customers playing under our Malta Gaming Authority licence MGA/B2C/987/2022 should consult their local regulator's website for up-to-date information.

Blocking Software and Device-Level Tools

Gamban - A paid blocking application that can prevent access to thousands of gambling sites and apps on your devices. See gamban.com for details.
BetBlocker - A free gambling-blocking tool available for various operating systems. Visit betblocker.org for more information.
Parental controls and app stores - Built-in parental control tools on devices and app stores can be used to restrict access to gambling content, particularly to protect minors.

Family and Affected-Other Support

Many of the organisations above, including GamCare, Gambling Therapy, and Gamblers Anonymous, provide specific support for family members and friends affected by someone else's gambling.
Online forums, moderated chatrooms, and group meetings allow affected others to share experiences, coping strategies, and recovery tools in a safe environment.

All support services listed here are independent from bet-chip-united-kingdom. They provide confidential, non-judgmental assistance. If you are in immediate danger or experiencing a crisis, please contact the emergency services in your country or a crisis helpline (such as the Samaritans in the UK on 116 123) without delay.

Help for Family

Gambling-related harm often affects family members, partners, and friends. If you are worried about the gambling of someone who uses khip.bet or another operator, you are not alone and support is available for you as well.

How to Talk to Someone About Their Gambling

Choose a calm, private moment when the person is sober and not actively gambling.
Use "I" statements (for example, "I feel worried about..."), rather than accusations or blame, to reduce defensiveness.
Describe specific behaviours and their impact (missed bills, mood changes, lack of time together), rather than making general criticisms.
Encourage them to take small steps, such as completing a self-assessment test, setting deposit limits, or contacting a helpline.
Be prepared for denial or anger; change often takes time and may require several conversations.

Support Resources for Family and Friends

GamCare - Affected Others - GamCare offers counselling, helpline assistance, and online support specifically for those affected by another person's gambling. See www.gamcare.org.uk for details.
Gamblers Anonymous / Gam-Anon - Peer-support meetings for people experiencing gambling problems and for their families. Visit www.gamblersanonymous.org for information about meetings and related family groups.
Gambling Therapy - Friends and Family - Online forums and live support for those affected by someone else's gambling are available at www.gamblingtherapy.org.

Recommended Next Steps

Encourage the person to use the safer-gambling tools on khip.bet, including deposit limits, Time-Out, and self-exclusion (and, in the UK, GamStop).
Suggest that they speak to a GP or qualified psychotherapist experienced in addiction and behavioural disorders, who can provide professional assessment and treatment options.
Contact a helpline such as GamCare yourself to obtain practical advice on boundaries, financial protection, and emotional support.
Consider taking control of shared finances where this is appropriate, for example by separating accounts or limiting access to joint funds, in line with legal and ethical considerations.
In emergencies - such as threats of self-harm - contact the emergency services or a crisis support line immediately.

Operator's Commitment

Britannia Gaming Solutions Ltd., operator of bet-chip-united-kingdom on khip.bet, is committed to maintaining high standards of player protection under the requirements of the UK Gambling Commission (licence 54321, Great Britain) and, for non-Great Britain customers, the Malta Gaming Authority (licence MGA/B2C/987/2022). Our internal systems are designed to identify and respond to indicators of potential gambling-related harm while respecting your rights and privacy, as described in our privacy policy at https://khip.bet/privacy-policy.

Internal Risk Checks and Behaviour Monitoring

We use a combination of automated tools and manual reviews to monitor activity for signs of problem gambling, such as frequent deposits, significant increases in stakes, extended play without breaks, and repeated attempts to reverse withdrawals.
Our staff receive regular training on responsible gambling, customer interaction, and regulatory requirements, including updates to UK and EU standards as of 2025.
We may request additional information, such as affordability evidence or source-of-funds documentation, when your level of gambling suggests that there may be a risk of financial harm or when required by anti-money laundering rules.
Player funds are held in segregated accounts at a level classified as "medium" protection under UKGC guidance. While this offers better protection than basic segregation, funds may not be fully secure in the event of insolvency.

When We May Proactively Contact You

In line with our regulatory obligations and internal safer-gambling policies, we may contact you if our systems detect patterns that could indicate harm. This may include, for example:

Substantial or rapid increases in deposit amounts or frequency over a short period.
Repeated failed deposit attempts, frequent use of multiple payment methods, or frequent requests to cancel withdrawals.
Extended sessions of continuous play without breaks, especially during night-time hours.
Communication indicating distress, financial problems, or loss of control.

Depending on the level of risk identified, our response may include:

Sending in-account messages or emails with safer-gambling information and links to support resources.
Encouraging or applying deposit limits, Time-Outs, or self-exclusion, and restricting access to certain products or features.
Temporarily or permanently restricting your account, including the suspension of further gambling activity, where we consider this necessary to protect you.
Ceasing or limiting direct marketing communications to you related to gambling.

For disputes that cannot be resolved through our internal complaints procedure, customers in Great Britain may be able to refer the matter free of charge to an Alternative Dispute Resolution (ADR) provider approved by the UK Gambling Commission. As of 2025, eCOGRA (eCommerce Online Gaming Regulation and Assurance) is identified in our compliance information as an ADR provider, with a complaint portal at https://ecogra.org/forms/adr-dispute-step-1. Details, including any updates or alternative ADR arrangements, are set out in our terms and conditions at https://khip.bet/terms-and-conditions.

Updates

Responsible gaming practices, regulatory requirements, and the tools we offer may evolve over time. bet-chip-united-kingdom will update this page whenever we introduce new safer-gambling features, modify existing tools, or when changes in law or guidance from the UK Gambling Commission or other regulators require us to do so.

Website notifications - Significant changes to our responsible gaming measures may be highlighted through banners or notices on khip.bet, particularly in the "Safer Gambling" or "Responsible Gaming" section.
Email or in-account messages - Where appropriate, we may inform you directly via email, SMS, or in-account messages about important updates that affect your rights, the operation of self-exclusion, or the availability of key tools.
Policy documents - Related policies, such as our terms and conditions, bonus terms, privacy policy, and AML policy, will be updated and re-published at the corresponding URLs on khip.bet. The latest version will always apply.

We encourage you to review this responsible gaming page regularly to stay informed about the tools and protections available to you.

Last updated: 6 November 2025

Contact & Feedback

If you have questions about responsible gaming, wish to adjust your limits, are considering self-exclusion, or would like to share feedback on how we can improve our safer-gambling tools, you can contact the dedicated Responsible Gaming team for bet-chip-united-kingdom on khip.bet.

Direct Contact

Email (Responsible Gaming team): responsiblegaming@khip.bet
Telephone (UK): +44 (0)20 3999 1234 (standard UK geographic rates apply; hours of operation are published on the khip.bet contact page and are kept under review as of 2025).
Live Chat: Where available on khip.bet, you may request to speak with an agent about responsible gaming. Please state that your query relates to gambling control or self-exclusion so that we can route your request appropriately.

Responsible Gaming Feedback and Support Request Form

You can also use the following form to contact us specifically about responsible gaming matters. Information submitted via this form will be handled confidentially in accordance with our privacy policy, and used solely for reviewing your request, supporting you, and complying with our regulatory obligations.

Full name

Email address (registered on khip.bet, if applicable)

Username or account ID (if you have one)

Reason for contact

Your message

I confirm that I am 18 years or older and consent to the processing of my data for the purposes of handling this responsible gaming enquiry, in line with the privacy policy at https://khip.bet/privacy-policy.

Please note that while we make every reasonable effort to respond promptly, this page and the contact options described do not replace emergency or medical services. If you are in immediate distress or at risk of harm, contact your local emergency services or a crisis helpline before contacting khip.bet.